Contact

We are here to assist with questions regarding your order, our products, or general inquiries.

You may contact us using the details below:

Trade Name: Rheotique
Email: rheotique@outlook.com
Phone Number: +39 331 325 7533
Address: Via Monte di Pietà, 38, 15067 Novi Ligure AL, Italy

Customer Support Availability

Customer support is available Monday through Friday.
Inquiries received outside working hours or on public holidays are responded to on the next business day.

Typical response time: 1–3 business days

Order Inquiries

For questions regarding an order, please include the following information to help us provide faster assistance:

• Full name used at checkout
• Order number (if available)
• Email address used for purchase
• Brief description of your request

Business Inquiries

Partnership or collaboration proposals may also be submitted via email.
Please include relevant details about your request.

Returns & Refunds

If your inquiry concerns a return or refund, please refer to our Returns & Refunds Policy for procedures and eligibility before contacting support.